Questions and answers

Frequently asked questions

Practical answers — check-in and check-out, payment, house rules and the small things guests ask before they arrive. For prices, apartment types and location, see the home page.

Answers updated

Practical answers for guests

Check-in is from 12:00, and check-out is by 10:00 in the morning. If your flight, bus or drive needs a different time, tell us in advance and we will work it out.
Per apartment, not per person. You choose the size of apartment and the number of beds you need, and we do not ask how many of you are coming or whether you are travelling with children. For babies we provide an extra cot — just let us know in advance.
Yes, pets are welcome. Tell us when you book so we know who to expect and can suggest the apartment that suits you best.
Payment is currently cash only, on arrival. We ask for no deposit and charge nothing up front — your word is enough for us.
No fee and no complications — just call us in advance so we know. Since we take no deposit and no advance payment, cancelling costs you nothing.
We get by in Serbian, English, Russian and German. Feel free to write to us on Viber — that way you can put your question calmly, and we can answer you in detail.
No — the building has no lift. If avoiding stairs matters to you, whether because of therapy at the Institute or for any other reason, do tell us when you book so we can take it into account.
The apartments do not have their own machine, but the building has a shared one that guests can use. Just ask us when you need it and we will arrange a time.
No. There is air conditioning in every room and you use it as much as you like — no surcharge and no limit.
The same as to any beach — a towel, swimwear and sun cream. Since we are a couple of minutes' walk away, it is easy to pop back for anything you forgot. More about the beach itself: Blatna Plaža Igalo.

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We look forward to having you, and we are here to make your holiday completely carefree. Call us or send a Viber message — we answer personally, every day.